Welcome to the Mann Help Desk

Hello,

Welcome to the Mann Help Desk. This service helps us resolve your requests with speed and efficiency. Here you're able to raise support requests (called tickets) or browse solutions to commonly asked questions.

A ticket could be a notification of a problem (“Word has disappeared from my Dock”) or a question (“How can I play WMV files?”). To create a new ticket, click the ‘Submit a Request’ link in the toolbar above.

The Knowledge Base is a reference containing solutions to common issues. Please check to see if your problem has been addressed here before creating a ticket.

If you have any suggestions on how we can make this more useful to you, please tell us!

- Your Mann support team

Use the right priority for the best response:

  • Low. Not a pressing issue. Can be dealt with at some point in the next few days.
  • Normal. A standard Mann support request. Most tickets will fall into this category.
  • High. A situation where, due to technical issues, one person is completely unable to work, or a company-wide service is impaired.
  • Urgent. A situation where, due to technical issues, many or all of your employees are unable to work, or a company-wide service has failed.
Have more questions? Submit a request

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